Delivery Information

Delivery Information

Delivery Information

At Made by Izzy, we aim to get your order to you as quickly and safely as possible.

Dispatch Times

Many of our items are ready to dispatch and will usually be sent within:

  • Same day, or
  • 1–2 working days

Some of our products are handmade or made to order, so please allow:

  • 2–3 working days for dispatch on selected items

If your order is urgent, feel free to contact us and we’ll always do our best to help.

Standard Items

Most orders are generally sent using:

  • Royal Mail Tracked 48

This provides:

  • Tracking information
  • Fast UK delivery
  • Reliable service

Once dispatched, most parcels arrive within 2 working days, although delivery times can occasionally vary during busy periods.

Larger Items & Fire Bowls

Larger products, including our fire bowls and oversized items, are sent using trusted couriers such as:

  • DHL
  • or other specialist courier services where appropriate

These items are carefully packaged to ensure they arrive safely.

Tracking

You will receive tracking details by email once your order has been dispatched.

Packaging

All items are packaged with care to help ensure they arrive in perfect condition.

As many of our products are handmade and hand-finished, slight variations may occur, adding to the unique character of each piece.

Questions?

If you have any questions about delivery times, shipping methods, or a specific order, please get in touch. We’re always happy to help.

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